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Additional Resources

Pre-application advice and guidance

Advice and guidance through the planning pre-application process

The planning applications team is responsible for dealing with all development proposals within the borough ranging from small scale householder extensions to major residential (10 units or more), retail, commercial and industrial developments. 

Why seek pre-application advice for developments

Developers are encouraged to seek pre-application advice from the Planning Team before submitting applications.  The service is designed to make you aware of any likely issues that may affect the outcome of your development proposals, to seek to ensure a positive recommendation to a scheme but also to deter applications that have little or no prospect of success. The advice benefits the applicant by speeding up the development process and minimising the costs of submitting subsequent or unacceptable applications.

Pre-application advice service 

The pre-application advice service is subject to charging, depending on the nature of the application. To ensure the applicant receives the highest standard of service, the cost will be recovered directly by the Council and not by the taxpayer.

We offer seven levels of pre application service which depend upon the scale type and complexity of the proposed development and the associated town planning issues.

You will need to complete and submit the request form to us to determine which service is best for your development. 

View full pre-application advice service

General planning advice

If you would like general advice or help with filling in planning application forms, then please make an appointment to visit the Duty Planner.

Appointments are necessary and are held between:

  • Monday to Friday - 09:00 to 17:00
  • Thursday - 09:00 to 19:30

If you wish to book an appointment please contact our customer contact centre 01895 250230 who will be able to assist.

Telephone enquiries can be made between 08:00 and 18:00 Monday to Friday. If advice cannot be provided immediately, a return call will be made by the end of the next working day.