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Additional Resources

Planning and Building Control reception

Visitors to Planning Services and Building Control Services should register at the main reception area in the Civic Centre.

Planning Meeting Area

Planning Services now offer the opportunity to make a pre-arranged appointment to see:

  • a Duty Planner between the hours of 9.00am to 5.00pm on Mondays to Fridays (except Bank Holidays)
  • a Planning Information Officer between the hours of 5.00pm and 7.30pm Thursdays.

30 minute appointment periods are available throughout the day.

How to book

To book an appointment, please telephone the Contact Centre on 01895 250230 and an agent will take your booking. Should you wish to discuss a specific application please provide the details of the application to the agent.

For some visitors currently coming to Planning Services, your needs can be met at the main reception area, enabling you, for example, to quickly drop off planning applications with payment by cheque and collect planning application forms.

Building Control Services visitors should register at the main reception area in the Civic Centre. Reception staff will contact Building Control directly and arrange for them to be met in the Planning Information Service reception area.

This will avoid Building Control visitors unnecessarily waiting to see a Duty Planner.

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