Putting our residents first
Top menu
Search our website: Search

Applying for a house in multiple occupancy (HMO) licence

If you own or manage an HMO you may need an HMO licence.

Apply online  

Our online service allows you to submit your application, upload your supporting documentation, and pay the appropriate licence fee. Applications must be made online as paper applications are not accepted.

You will need to upload the following paperwork with your application form:

  • a current gas safety certificate
  • fire alarm and/or emergency lighting test certificates
  • an electrical installation condition report
  • a floor plan of the property showing room sizes, position of bathrooms, toilets and kitchens, the kitchen layout, position of smoke and fire alarms and fire doors

Apply now

Application process

A licence must be applied for before a property is occupied by five or more people. However, if your property is already occupied by five people and does not have a licence, apply immediately as provided the licence criteria are met a licence may still be granted. 

A licence fee of £980 will be payable or £735 for a renewal.

An HMO licence is only valid for one property so if you have more than one property then you will need a licence for each of them, and applications must be made to each council covering the area where each HMO is located.

We will grant a licence if:

  • the property meets the minimum standards for an HMO in Hillingdon
  • the applicant is a fit and proper person, the most appropriate person to hold the licence and is competent to do so
  • the management arrangements are satisfactory
  • the financial arrangements for the management are suitable
  • any necessary planning consents have been obtained (see downloadable information on this page about planning consent for HMOs). 

The council can issue a licence without inspecting the property providing we are happy with the information provided in your application. We will visit the property from time to time to ensure that licence conditions are being met.

Licences will normally be granted for a five year period but the council may grant licences for shorter periods in certain circumstances such as if works are required at the property or the council has concerns regarding the management arrangements.

What happens next

We will process your application as quickly as possible but usually within 30 days. If an application is not processed by the authority within 30 days tacit consent will not apply. This is because HMOs must be safe to live in, so it is in the public interest that the local authority must process your application before it can grant a licence. If we have not contacted you by the end of the target completion period, please contact us.

Licence application redress

Please contact HMO licensing team if you are not happy with a decision the authority has made.

If you are not happy with our response, you may appeal to the Residential Property Tribunal.

You must make any appeal within 28 days of the authority's decision.

Details of how to appeal will be available to the HMO owner/manager once the council has informed the decision.

Temporary exemption

If a licence holder intends to stop operating an HMO or reduces the number of occupants to less than five (and can provide evidence) he or she can apply for a temporary exemption notice by contacting the HMO licensing team. When this runs out the property must be licensed or cease to be an HMO. 

Is there anything wrong with this page?

* What would you like to report?
Broken link
Out of date information
Missing information
Report a problem with a service

* Please provide further details:


Please include your email in case we need further details (optional):

This feedback tool is for improving our pages. To report a problem with a service, please email: contact@hillingdon.gov.uk

Your feedback could not be sent - please ensure you have completed all fields.

Thank you for your feedback.

Article utilities:  Bookmark and Share Print Print this page Last updated: 21 Feb 2017 at 08:51