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Duty planning advice service

A free duty planner service is available, covering residential advice to third parties, including those affected by proposals.

If you would like general advice for residential queries or help with filling in planning applications forms, then please make an appointment to visit the Duty Planner by calling our Contact Centre on 01895 250230. The appointments are 30 minute slots and are available Monday to Friday (except Bank Holidays) between the hours of 9am to 5pm and we have late nights on Thursdays up until 7.30pm.

For some visitors currently coming to Planning Services, your needs can be met at the main reception area enabling you, for example, to quickly drop off planning applications with payment by cheque.

Building Control visitors should register at the main reception area in the Civic Centre. Reception staff will contact Building Control directly and arrange for you to be met in the Planning Information reception area.

Follow up duty planning advice

Should you wish to receive any formal written correspondence following your duty planning meeting, applicants are required to complete an application form [131kb] for a written response and make the necessary payment for the service.  There are varying charges for follow up written advice, subject to the type of enquiry being made.

Applicants are also advised that a request for written formal advice must be made and payments received within one week of the duty planning meeting. Requests made after one week will not be considered.

Following the valid receipt of the formal written request for follow up advice, a response will be given by Officers within 10 working days. In most instances this advice will be provided via email unless otherwise requested by the applicant.

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Article utilities:  Bookmark and Share Print Print this page Last updated: 12 Apr 2017 at 08:21