Putting our residents first
Top menu
Search our website: Search

Freedom of information publication scheme

As required by S19 of the Freedom of Information Act 2000, the London Borough of Hillingdon has produced a publication scheme detailing the information which it routinely makes publicly available.

The council has adopted the Information Commissioner's Office Model Publication Scheme

How to access information

Any document which is available on our website can be found by using the link provided in the Publication Scheme or by searching for the document using site search. Library staff in the borough should also be able to help you find a document. Where a document or information is not available online you should contact the indicated owner who will arrange for the information to be sent to you.

Advice for people with accessibility issues

  • If you have no internet access:
    • You can access the Web free at any library in the borough
  • If you do not wish to use a computer:
    • Library staff will print you a copy of any document or will order you a copy (if applicable).
  • Disability:
    • There is wheelchair access to borough libraries, and the Civic Centre.

Will I have to pay?

Hillingdon makes as much information as possible free of charge. No new charges have been made as a result of this scheme.

Broadly the position on charges is:

  • Website - information free of charge
  • Email/post - information free unless otherwise stated. However, if the total number of pages to be copied is more that 50 pages we reserve the right to charge 10p for every subsequent A4 page printed (or 15p for A3 pages) as well as any postage costs.
  • Material printed from a public access computer - a charge may be made to cover the cost.
  • Publications produced for sale - cost as per cover price.

Where can I use the internet?

The council offers free Internet access at all the council's 17 libraries.

Appointments to use the Internet can be booked in advance.

What is planned?

The council will continue to put information on its website in line with its commitment to open and transparent local government and the Publication Scheme will be updated periodically.

Written requests for information not contained within the scheme

Information held by the council that is not published under this scheme can be requested in writing or email to the Freedom of Information Officer. Any such request will be considered in line with the provisions of the Freedom of Information Act and you should receive a full response to a formal request for information within 20 working days.

More information

If you have a query or suggestion about the publication scheme then please do not hesitate to contact our freedom of information team.

Information guide »

Is there anything wrong with this page?

* What would you like to report?
Broken link
Out of date information
Missing information
Report a problem with a service

* Please provide further details:


Please include your email in case we need further details (optional):

This feedback tool is for improving our pages. To report a problem with a service, please email: contact@hillingdon.gov.uk

Your feedback could not be sent - please ensure you have completed all fields.

Thank you for your feedback.

Related column
Article utilities:  Bookmark and Share Print Print this page Last updated: 11 Mar 2015 at 16:40