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Using your card

Card in hand

You can use your card straight away, but registering your card will allow you to manage your card details online, and will help with the replacement of a lost card. 

Please be aware

  • HillingdonFirst cannot be used to pay council tax.
  • HillingdonFirst Oyster cards and contactless payment cards work off similar technology so keep them separated before using a card reader.
  • When you present your HillingdonFirst card at each visit, you will get preferential rates for yourself only.

Where you can use your card

In shops

The council does not endorse businesses, products and services in the directory.

When paying for your shopping, just show your HillingdonFirst card at the participating business. Acceptance of the HillingdonFirst card is at the shop manager's discretion.

Your HillingdonFirst card cannot be used to make online purchases.

At the library

If you are an existing library member, HillingdonFirst replaces your library card. Please destroy your old library card and begin using your HillingdonFirst card.

To join the library, please bring your HillingdonFirst card so that it can be activated.

Please be aware that if you haven't been an active library user in the last two years, you will need to reactive your membership.

In leisure centres and golf courses

At the Waste and recycling centre, Harefield

Free access to domestic landfill waste area. Touch your card to the picture of HillingdonFirst on the machine at the entrance.

Use your card to get preferential parking rates

Before you put any money into the parking machine, press the yellow button and touch your card on the picture of HillingdonFirst on the parking machine at council car parks and on-street parking areas.

Video guide to parking with HillingdonFirst »

Note: If you forget your card, you will have to pay the full charge.

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Article utilities:  Bookmark and Share Print Print this page Last updated: 16 May 2018 at 10:52