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Overpayment recovery from benefits

Sometimes the payments you get will not be the same amount your award letter says you will get.

This may be because you have been paid too much benefit in the past.

If you have paid too much benefit in the past, we can recover the overpayment by reducing the amount we pay you now. We can also reduce the amount we pay your landlord.

The amount we can recover each week has been set by the Government as follows (April 2017)

  • If your overpayment is because of fraud, we will recover at £18.50 per week.
  • For other overpayments, the standard rate of recovery is £11.10 per week.

We can also increase the overpayment recovery by half (50%) of

  • your earnings disregard
  • regular charitable income you may have

We cannot reduce your benefit to less than 0.50 pence per week.

If we are recovering an overpayment from your current benefit, you could fall into rent arrears; it is your responsibility to make sure you pay your landlord the difference.

If the amount we are recovering is causing you hardship, please contact our office on 0300 123 1384.

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Article utilities:  Bookmark and Share Print Print this page Last updated: 10 Mar 2017 at 15:57