Contact us by phone
Remember, if you need to apply, book, pay, request or report you can do it online 24/7:
Department contacts
To find contact details for a department, look for the relevant service page using the drop down menus and homepages, or you can look through the contacts pages.
Customer contact centre
Open Monday to Friday 8am to 6pm (unless otherwise stated).
The contact centre provides assistance on the following services: | ||
| Anti social behaviour, noise complaints, racial harassment | 0800 694 0240 | |
| Council tax and housing benefits | 0300 123 1384 (local call rate) (9am to 5pm) | |
| Environment, street cleansing and street lighting | 01895 556000 | |
| Families information service | 01895 556489 | |
| Fostering and adoption | 0800 783 1298 | |
| Fraud hotline (24 hours) | 0800 389 8313 | |
| Housing repairs | 01895 556600 | |
| Housing services | 01895 556666 | |
| HillingdonFirst cards | 01895 556677 | |
| Hillingdon Social Care Direct (inc adults and children) | 01895 556633 | |
| Inclusion team | 01895 250516 | |
| Licensing | 01895 277433 | |
| Parking permits | 01895 250633 | |
| Parks and open spaces | 01895 556000 | |
| Pest control | 01895 556000 | |
| Planning, trees and landscapes | 01895 250230 | |
| Registrars and electoral services | 01895 558250 | |
| Roads | 01895 556000 | |
| Safeguarding children's team | 01895 556633 | |
| Safeguarding adult's team | 01895 556633 | |
| School admission | 01895 556644 | |
| Waste and Recycling | 01895 556000 | |
Other contact numbers | ||
| Switchboard | 01895 250111 | |
| Hayes One Stop Shop (council service information and advice) | 01895 556004 | |
| Text Relay (for those with hearing difficulties) | 01895 250111 | |
| Out of hours (Monday to Friday 6pm to 8am and weekends) | 01895 250111 | |
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