Contact us by phone
Remember, if you need to apply, book, pay, request or report you can do it online 24/7:
Department contacts
To find contact details for a department, look for the relevant service page using the drop down menus and homepages.
Alternatively,
- use the search
- look through the contacts pages
- go to the A-Z of services (bottom of page)
Customer contact centre Our contact centre provides assistance Monday to Friday 8am to 6pm (unless otherwise stated) | ||
| Anti social behaviour, noise complaints, racial harassment | 0800 694 0240 | |
| Childcare and early years | 01895 250516 | |
| Council tax and housing benefits | 0300 123 1384 (local call rate) (9am to 5pm) | |
| Environment, street cleansing and street lighting | 01895 556000 | |
| Families information service | 01895 556489 | |
| Fostering and adoption | 0800 783 1298 | |
| Fraud hotline (24 hours) | 0800 389 8313 | |
| Housing repairs | 01895 556600 | |
| Housing services | 01895 556666 | |
| HillingdonFirst cards | 01895 556677 | |
| Hillingdon Social Care Direct (inc adults and children) | 01895 556633 | |
| Licensing | 01895 277433 | |
| Parks and open spaces | 01895 556000 | |
| Pest control | 01895 556000 | |
| Planning, trees and landscapes | 01895 250230 | |
| Registrars and electoral services | 01895 558250 | |
| Roads | 01895 556000 | |
| Safeguarding children's team | 01895 277930 | |
| Safeguarding adult's team | 01895 556633 | |
| School admission | 01895 556644 | |
| Waste and Recycling | 01895 556000 | |
Other contact numbers | ||
| Switchboard | 01895 250111 | |
| Hayes One Stop Shop (council service information and advice) | 01895 556004 | |
| Text Relay (for those with hearing difficulties) | 01895 250111 | |
| Out of hours (Monday to Friday 6pm to 8am and weekends) | 01895 250111 | |
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