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Special collection specific dates

How to book

Pay for a special collection

You will need to raise a request for each set of four items and advise what items need to be taken when booking your collection.

Request fridge/freezer collection

For those residents in receipt of a state pension, DLA or PIP you are eligible for one free collection every 12 weeks

Receiving state pension 

Receiving DLA or PIP 

The cost

The charge is based on the number of items collected:

Number of items collected Cost
Fridge or freezerFree
Up to 4 items£15
Up to 8 items£30
Up to 12 items£45

Note: Bed base and mattress are counted as individual items.

For more than 12 items please call the Contact Centre on 01895 556000 for an estimate.


If you wish to cancel your collection you must let us know by midday the last working day before the collection is due to take place. Please call the Contact Centre on 01895 556000.

If you do not let us know in time and payment has already been received no refund can be given.

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Article utilities:  Bookmark and Share Print Print this page Last updated: 19 Feb 2018 at 14:01