Garden waste recycling

Guide to what goes in your garden waste bag and how to request new or replacement bags.

Garden waste is collected every week of the year. Most residential properties with gardens are provided with three free heavy-duty canvas bags.

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Check your collection day.

What can be recycled

Garden waste may contain the following:

dead flowers
fruit and vegetable peelings
grass cuttings
hedge clippings
leaves
prunings
twigs and branches up to two inches in diameter and two feet long
weeds

Christmas trees

Residents living in properties which already receive a weekly garden waste service can place their Christmas tree out for collection on any of their usual collection days during January.

All decorations should be removed.
No pots will be collected - the tree must be loose.
If the tree is taller than 6ft, it should be cut in half.
Artificial/plastic trees will not be collected. These can be taken to New Years Green Lane site or booked as a bulky waste collection.
The tree should be placed at the edge of the property boundary. Residents should make sure that the tree is visible, eg not lent against existing shrubbery.

Residents who live in flats (which do not receive a garden waste service) can place their Christmas tree's out for collection during January, starting from Monday 7. Residents must call our Contact Centre on 01895 556000 to inform us that there are tree's to be collected as there is no normal crew which visits these properties.

The tree should be placed next to the existing bin store or collection point for their waste bins. The tree should not block access to the waste or recycling bins as this may result in missed collections. We will collect the tree's within 10 days of the date that we are informed and the same rules apply as above.

Replacement bags

Worn or damaged bags will be replaced free of charge.

We aim to send out replacement bags within 14 working days of your request.

We recommend that you write your door number and postcode on your bags for easy identification.

To dispose of the worn bags, leave it for collection with your weekly refuse.

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Additional bags

If you have a large garden you can request up to three additional sacks. Please write your door number and postcode on your additional bags for easy identification.

Note: Only six bags will be emptied on your collection day.

Do you need more bags?

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Please note: currently this service is only available for houses and maisonettes that meet the criteria for garden waste collections. The food waste is collected as part of the kerbside garden waste recycling scheme, by the same crew. Blocks of flats do not meet the criteria and are unable to participate.