Existing business waste and recycling customers

Key information for existing business waste and recycling customers.

Business recycling collections

Check what items your business can recycle, instructions for collection and how to report a missed collection.

What you can recycle

The following items can go (together) in your business recycling bag:

  • cardboard
  • glass bottles and jars
  • paper
  • plastic bottles, tubs, trays and bags
  • steel and aluminium tins and cans
  • Tetra Pak cartons
  • tin foil.

Important: Please ensure all items are clean and dry.

Order more commercial recycling sacks

Instructions for collection

  1. All recycling must be placed in either in the clear recycling bags provided or inside your recycling bin.
  2. All dry recyclables can be mixed into the same bag - there is no need to sort different materials into separate bags. If you have any big cardboard items, please flatten these.
  3. Bins need to be put out no later than 6am on the day of your collection and must be placed within 10 metres from where our vehicles can access them.
  4. The weight of individual bins must not exceed 100kg.

Please note: Damaged bins should be reported to us by emailing tradewaste@hillingdon.gov.uk.

Missed collection

Missed collections must be reported online within 48 hours.

If your business waste hasn't been collected on your collection day and you have followed instructions for collection, please complete our online form.

We will make another collection within 3 working days.

Report a missed business recycling collection

Other business recycling

We do not currently offer a separate collection for business food waste, garden waste or textiles. If your business produces this type of waste, please take it to a waste and recycling centre, where it can be recycled, or place it into your general waste bins or rubbish sacks.

Page last updated: 22 Sep 2023