Request help with logging into My Account

If you have registered for My Account and are unable to reset your password, you can get in touch by using our online form.

This form should not be used for enquiries related to the separate Council Tax or Parking Permits portals.
Label
1. Which account are you trying to access
  
  Council Tax
  
  Education portal
  
  My Account
  
  Parking Permits
Contact citizenaccess@hillingdon.gov.uk for assistance with the separate Council Tax portal.
Contact education@hillingdon.gov.uk for assistance with the education portal.
Contact parkingpermits@hillingdon.gov.uk for assistance with the Parking Permits portal.
My Account log-in assistance
1. First name
2. Last name
3. Email address used to register
4. Please describe the issue when logging in
5. Hillingdon address
  1. Property number / name
  2. Street name
  3. Postcode