Your online council tax account

Our online facility allows you to view your account details, including any reductions or benefit entitlements, print off your bill, and change your contact and bank details.

Register your account

Information on registering and using your online council tax account.

Accessing your council tax information online

Register or access your council tax account

The benefits of an online council tax account

Using our online facility, you can:

  • check the council tax band or rateable value of properties within Hillingdon
  • apply to pay by Direct Debit
  • notify us of a change of address

Once you are registered and verified, you can:

  • view your account details, print off a copy of your bill
  • view details of your current council tax reduction and housing benefit entitlement
  • update to paperless billing
  • change your contact details
  • change your bank details
  • apply for single person's discount
  • cancel single person's discount

All council tax bills and reminder notices display your unique online key, which can be used (combined with other information) to access your account. If you do not have your online key, it is possible to register your account using other information, providing it is held on our records.

If you need to report a problem with our online service, email citizenaccess@hillingdon.gov.uk.

Page last updated: 20 Dec 2021