If a source of light is very bright, becoming a nuisance and preventing you from sleeping, you can report it.
We investigate light nuisance reports from people who live in within Hillingdon.
Most commonly reported complaints are from lighting being installed poorly in both commercial and domestic properties.
Where we can't help
We cannot take action if normal levels of artificial light shines onto your property. Some commercial properties do not apply:
bus premises and any associated facilities
public service vehicle operating centre's
goods vehicle operating centre's
prisons, including Youth Offender Institutes
What you can do before reporting it
Before you report a complaint against your neighbour, we advise you to speak to them as they may not be aware of the light troubling you. Your neighbour will certainly be upset if they hear of a complaint from the council so do approach them first by politely requesting:
moving or partially shading the light
fitting an infrared sensor
using a lower wattage bulb as they are much cheaper and far more efficient.
If we witness a statutory nuisance, then we will serve an abatement notice. This is a legal document that we serve on the person responsible for the light nuisance, or the owner or occupier of the premises. It instructs them to stop the light nuisance and not allow it to restart.
The notice is normally served on the person responsible for the nuisance, however if that person cannot be found the owner or occupier of the premises causing the nuisance will be issued with the notice instead.
If you want us to resolve this problem for you, and we need to take legal action to do it, we may have to disclose your personal details. For example, if we serve a legal notice on the person causing the problem they will have a right to know who made the complaint if they decide to legally appeal against the abatement notice in court. Similarly, if a case goes to the court you may be required to give evidence.
If the notice is not complied with, the person served with the notice may be prosecuted. They could be fined:
£5,000 maximum fine in domestic nuisance cases
£20,000 for commercial and industrial nuisance cases
Light nuisance at a commercial property
If you would like to report a light issue at a commercial property in the borough, use our online form.