Essential systems maintenance

Our pay my rent, housing repairs, landlord invoices, and rent balance and statements services are undergoing essential maintenance and will be unavailable from 6.30pm to 7.30pm Friday 11 November. We apologise for any inconvenience caused.

The maintenance will affect the following pages and functionality of:

  • pay my rent
  • housing repairs (active housing)
  • landlord invoices
  • Amazon connect to check rent balance and to report housing repairs/automated communication on the phone
  • chat bot to check rent balance and to report housing repairs
  • My Account - rent statements.

We apologise for any inconvenience caused.

Page last updated: 07 Nov 2025