Sign up for automatic bag deliveries

We have launched a new My Account, where you can view and check the status of reports and requests in one place, 24 hours a day, 7 days a week. Registration is quick and easy. Simply enter your email address and follow the instructions to verify your account and set up a password.

If you've used our previous online self service, you will still need to register for a new My Account to manage new reports and requests. If you have an account, then items such as name and address are all pre-filled for you. You are also able to save forms and return to them later. It's not necessary but saves effort every time you use our site.