Get in touch

Did you know? You can raise a number of council-related requests and issues online via the relevant service page - this includes requesting more recycling bags and making a payment. Visit our main homepage to find the service you need.

Contact us by phone

Our contact centre is open Monday to Friday, 8am to 5pm (unless otherwise stated below) and provides assistance on the following services.

ServiceTelephone number
Council tax and housing benefits (9am to 5pm) 0300 123 1384 
(local call rate)
Fostering and adoption 0800 783 1298 
Fraud hotline (24 hours)0800 389 8313 
HillingdonFirst card01895 556677 
Housing repairs 01895 556600 
Housing services 01895 556666 
Inclusion and schools support team01895 250516 
Licensing01895 277433 
Parking permits 01895 250633 
Planning and building control 01895 250230 
Social Care Direct - adults and children 01895 556633 
Registrars and electoral services 01895 250418 
Rent collection and arrears recovery team (council tenants only)01895 556182 
Rubbish, recycling and environmental issues01895 556000
School admissions01895 556644 

During out of hours (Monday to Friday, 5pm to 8am and weekends), please call 01895 250111

Page last updated: 02 Sep 2021