Contact us by phone

Our contact centre is open Monday to Friday, 9am to 5pm (unless otherwise stated below) and provides assistance on the following services.

Need to get in touch about flytipping, a missed collection, or to report something else? 
Did you know the easiest and quickest way to contact us is online through our Report it or Make a payment pages?

ServiceTelephone number
Council tax and housing benefits0300 123 1384 
(local call rate)
Fostering and adoption 0800 783 1298 
Fraud hotline (24 hours)0800 389 8313 
HillingdonFirst card01895 556677 
Housing repairs 01895 556600 
Housing services 01895 556666 
Licensing (alcohol, gambling, street trading, massage and special treatments, scrap metal and animal licensing)01895 277433 
Parking permits 01895 250633 
Planning and building control 01895 250230 
Social care - adults (Social Care Direct)01895 556633 
Social care - children (Stronger Families Hub)01895 556006
Registrars and electoral services 01895 250418 
Rent collection and arrears recovery team (council tenants only)01895 556182 
Rubbish, recycling and environmental issues01895 556000
School admissions01895 556644 

During out of hours (Monday to Friday, 5pm to 9am and weekends), please call 01895 250111.

Page last updated: 07 Jun 2024