Other ways to pay

Information on the different ways to pay your rent.

Paying by direct debit

Direct debit is the most convenient method of paying bills. It is quick and easy, and avoids queues.

We will tell you the amounts and dates of the payments in advance. And you have the choice of either weekly or monthly payments.

To set up a direct debit, please ensure you complete all sections of the  direct debit form (PDF) [132KB] and return it to the housing charges team.

Payment cards

You can use a payment card to pay by cash, card or cheque at a PayPoint.

Simply hand your payment card and payment to the operator. You should always keep your receipt as proof of payment.

You can request a new payment card by calling the Contact Centre on 01895 556699.


You can pay over the phone by calling our 24 hour number on 01895 556182.

You will need a debit card and your Hillingdon Housing Service payment card - We do not accept Amex.


You can pay by text from your mobile phone.

To register your phone go online to www.allpayments.net/textpay or call the Rents Office on 01895 556182.

Pay an alternative amount

You are able to pay an alternative amount if you cannot pay your full balance.

Home or telephone banking arrangement

If you have a home or telephone banking arrangement, please quote the following:

  • Sort Code: 60-22-10 (National Westminster bank)
  • Account Number: 72430184

Your payment reference number as shown on the bottom left of your payment card.

Return to pay online

Page last updated: 18 Aug 2023