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Strategies that you can put in place to reduce the risk to you and your property in a flooding incident.

Local Flooding

Are you at risk of flooding?

There are different types of flooding. You may be affected by flooding from a variety of sources such as rivers, from surface water ponding on a road, groundwater, and from reservoirs.

The Environment Agency have produced maps to show if you are in an area likely to be affected by flooding. Flood maps for rivers and sea, surface water and reservoirs. 

Action you can take to prepare in advance

Preventing floods is very difficult, however reducing the impact to your home or business and reducing your insurance premiums can be increased by preparing for them.

  • Purchase flood protection products. National Flood Forum (Blue Pages) - an in dependant directory of flood products and those offering services.

  • Create a personal flood plan of what you should do and who to contact.

  • It's good to work together as a community and recommendations on how to go about this can be found on the Community Groups page of the National Flood Forum and the government website providing flood plan guidance for communities establishing how and where you would go in a flood event and how long you might need to evacuate.

  • There is also action all residents can do to reduce their risk for example by ensuring their front drives are permeable. 

  • Ensure that all development has an appropriate Flood Risk Assessment where needed with any planing application submitted, please see the government website for information.

Environment Agency Be Warned Banner : This link opens in a new window

Stay informed

  • The Met office (weather forecaster) will issue weather warnings.

  • Heavy rain may result in flooding on roads, please look for updates on:

This can result in river levels rising.

During a flood

During a flood you should remain calm and follow your prepared plan.

Protect your home

  • Block doors and air vents with plastic sheets and duct tape.

  • Store drinking water in clean containers.

  • Turn off gas, electricity and water supplies (if you can safely).

  • Store small valuables (including passports and money) in a waterproof container.

  • Move other valuables, furniture pets to a higher level.

  • Have a grab bag available if you need to live in a different part of the house or move into a neighbour's house.

  • Environment Agency advice to prepare for and get help during and after a flood.

Protect yourself

  • Keep children and vulnerable people out of floodwater.

  • Avoid walking through flood water, you may not be able to see through flood water, to see kerbs and there are likely to be other underwater dangers such as open manholes.

  • Avoid driving through flood water, only a small amount can float a car and could be dangerous to you. If you drive please do so slowly as bow waves caused can result in water entering properties.
  • For more information visit the AA website » 
  • Don't walk on sea defences or riverbanks.

  • Take care or avoid crossing bridges when water levels are high.

  • Take care crossing culverts as they are dangerous when flooded.

  • Look out for other hazards such as fallen power lines and trees.

  • Wash your hands thoroughly if you touch floodwater as it may be contaminated.

Where flooding comes from and who to contact

Flooding can occur from a variety of sources

Locations of rivers, areas at risk and other useful water information can be found on the following map:

Flood and water information map

Roles and responsibilities and contact details of different bodies in managing flood risk can be found on the following pages:

Rivers ditches and canals

Property drainage

Road drainage and gullies

Although not all flooding is the council's responsibility please report it so the council is aware of the incident. We will investigate where we can and refer you to the right organisation if it is not the council's responsibility. 

Report a flood


If there is a risk to life you may need to evacuate.

  • Use the flood plan listed above.

  • Use your Home Emergency pack listed above (designed especially for emergency evacuations containing items not normally found around the house).

  • Please allow sufficient time to evacuate your property in advance of water surrounding the property. Consider going to friends and family.

  • Please ensure you have a safe route.


In the event of your property being flooded, there is likely to be some damage internally and externally to your property. Below are some suggestions:

  • Upon returning to your property do not turn on gas, electricity until checked by your suppliers.

  • Throw away all food that has come into contact with water.

  • Contact your water company if your tap water tastes bad or is discoloured.

  • Contact your insurance company as soon as possible.

  • Take photos of damage and don't throw away damaged items until inspected by your insurers.

  • Get repair advice from registered tradesmen only.

  • Open windows to air your home.

Further information


If your property has suffered from flood damage in the past, if there is a history of flooding in your neighbourhood or you are within an identified flood risk area, it can sometimes be difficult to find insurance cover.

  • Ask the insurance company what information you can provide to help reduce your premiums. They often ask for a information on what is being done in the area to reduce risk.

  • The Environment Agency - Insure property at risk of flooding pages has information on how to obtain an Insurance related request letter from them, which provides information on the flood risks to your property, and any flood defences or projects in the area.

  • The National Flood Forum property level protection pages contain information on what defences you may be able to put in place to reduce the risk of flooding.

  • The Environment Agency also provides some useful guidance 'Trouble getting insurance' 

  • The Government has been working more closely with insurers in the UK, delivering a new way of dealing with and offering flood cover on home insurance. Flood Re has been created, and has produced a Flood Re leaflet [161kb] which is a useful summary of what Flood Re does. Please visit the  Flood Re website for more information.

What is the council doing to reduce flood risk?

The council have developed a flood risk portfolio of documents to inform them about the risks the Council faces. Within this portfolio is the Surface Water Management Plan Action Plan to reduce flood risk:

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Article utilities:  Bookmark and Share Print Print this page Last updated: 06 Nov 2017 at 10:19