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Additional Resources

Contact us

To suit your needs there are several ways to contact the council.

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Online

Request service online to report a problem, or make an application, booking or payment.

By phone

Our Customer Contact Centre provides assistance Monday to Friday 8:00am to 6:00pm (unless otherwise stated):

  • Abandoned vehicles, problems in the street, housing repairs: 01895 556000
  • Anti social behaviour, noise complaints, racial harassment: 0800 694 0240
  • Childcare, early years and school admissions: 01895 556644
  • Council tax: 0300 123 1384 (low call rate)
  • Electoral services: 01895 558250
  • Families information service: 0800 073 4800
  • Fostering and adoption: 0800 783 1298
  • Fraud hotline: 0800 389 8313 (24 hours)
  • HillingdonFirst cards: 01895 556677
  • Housing Benefit and Council Tax Reduction 0300 123 1384
  • Planning, trees and landscapes: 01895 250230
  • Registrars: 01895 558250
  • Social Care Direct: 01895 556633

Switchboard: 01895 250111
Hayes One Stop Shop: 01895 556004 (council service information and advice)
Text Relay: 01895 250111 (for those with hearing difficulties)
Out of hours: 01895 250111 (Monday to Friday 18:00 to 08:00 and weekends)

In person

Civic Centre, Uxbridge

London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex UB8 1UW

(Reception is open Monday to Friday 8:30am to 5:30pm.)

Hayes One Stop Shop

Hayes One Stop Shop, Botwell Green Sports and Leisure Centre, East Avenue, Hayes, Middlesex UB3 2HW

Contact a councillor

Contact and surgery details are available on this website: find a councillor »

Recognise excellence

Acknowledge good service with our employee recognition scheme.

Complaints

To make a formal complaint please follow the complaints procedure.

Website enquiries

To comment on the website or report a fault, please contact the web team.

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