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Additional Resources

Contact us

To suit your needs there are several ways to contact the council.

Do it online 24 hours a day!

Report or request  
Sign in to report problems (abandoned vehicles, anti social behaviour, damage, overgrown hedges), request a service (such as order more bin bags), or check progress online.

Planning and parking applications, benefits, licences, school places, and more.

Courses, register office appointments, pitches and more.

Our payment system incorporates the highest security standards. Your card details are not retained once the transaction is completed.

Apply, manage or register your HillingdonFirst card for discounts and local offers.

Contact us by phone

To find contact details for a department, look for the relevant service page using the drop down menus and homepages. Alternatively, 

Our Customer Contact Centre provides assistance Monday to Friday 8am to 6pm (unless otherwise stated):

  • Abandoned vehicles, problems in the street: 01895 556000
  • Anti social behaviour, noise complaints, racial harassment: 0800 694 0240
  • Adult Social Care Direct: 01895 556633
  • Childcare and early years: 01895 250516
  • Children's social services: 01895 556644
  • Council tax: 0300 123 1384 (low call rate) (9am to 5pm)
  • Electoral services: 01895 558250
  • Families information service: 01895 556489
  • Fostering and adoption: 0800 783 1298
  • Fraud hotline: 0800 389 8313 (24 hours)
  • Housing repairs: 01895 556600
  • HillingdonFirst cards: 01895 556677
  • Housing Benefit and Council Tax Reduction: 0300 123 1384 (9am to 5pm)
  • Planning, trees and landscapes: 01895 250230
  • Registrars: 01895 558250
  • School admissions: 01895 556644
  • Waste and Recycling: 01895 556000


Switchboard: 01895 250111
Hayes One Stop Shop: 01895 556004 (council service information and advice)
Text Relay: 01895 250111 (for those with hearing difficulties)
Out of hours: 01895 250111 (Monday to Friday 6pm to 8am and weekends)

In person

  • Civic Centre, Uxbridge
    London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex UB8 1UW
    (Reception is open Monday to Friday 8.30am to 5.30pm)

  • Hayes One Stop Shop
    Hayes One Stop Shop, Botwell Green Sports and Leisure Centre, East Avenue, Hayes, Middlesex UB3 2HW

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