A A A
Search site
 
Breadcrumb navigation
Breadcrumb navigation

Additional Resources

Contact us

To suit your needs there are several ways to contact the council.

Online services

Online services and forms are available 24 hours a day.

  • Report or request 
    Sign in to report problems, request a service, or check progress online.
  • Apply or book 
    Planning and parking applications, book courses, register office appointments and more.
  • Pay it
    Our payment system incorporates the highest security standards. Your card details are not retained once the transaction is completed.
  • HillingdonFirst cards
    Apply, manage or register your HillingdonFirst card for discounts and local offers.
  • Find my nearest
    Maps and information for your area, including schools, libraries, councillors, wards and more.

Contact us by phone

To find contact details for a department, you can find the relevant page using the drop down menus and homepages. Alternatively, 

Our Customer Contact Centre provides assistance Monday to Friday 08:00 to 18:00 (unless otherwise stated):

  • Abandoned vehicles, problems in the street: 01895 556000
  • Anti social behaviour, noise complaints, racial harassment: 0800 694 0240
  • Adult Social Care Direct: 01895 556633
  • Childcare and early years: 01895 250516
  • Children's social services: 01895 556644
  • Council tax: 0300 123 1384 (low call rate) (09:00 - 17:00)
  • Electoral services: 01895 558250
  • Families information service: 0800 073 4800
  • Fostering and adoption: 0800 783 1298
  • Fraud hotline: 0800 389 8313 (24 hours)
  • Housing repairs 01895 556600
  • HillingdonFirst cards: 01895 556677
  • Housing Benefit and Council Tax Reduction 0300 123 1384 (09:00 - 17:00)
  • Planning, trees and landscapes: 01895 250230
  • Registrars: 01895 558250
  • School admissions: 01895 556644
  • Waste and Recycling: 01895 556000

Switchboard: 01895 250111
Hayes One Stop Shop: 01895 556004 (council service information and advice)
Text Relay: 01895 250111 (for those with hearing difficulties)
Out of hours: 01895 250111 (Monday to Friday 18:00 to 08:00 and weekends)

In person

  • Civic Centre, Uxbridge
    London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex UB8 1UW
    (Reception is open Monday to Friday 08:30 to 17:30)

  • Hayes One Stop Shop
    Hayes One Stop Shop, Botwell Green Sports and Leisure Centre, East Avenue, Hayes, Middlesex UB3 2HW

Contact a councillor

Recognise excellence

Complaints

Website enquiries

  • To comment on the website or report a fault, please contact the web team.

 

 

 

Feedback

Is there anything wrong with this page?

Help us improve this website by telling us:

What were you doing?

What went wrong?

Your feedback could not be sent - please ensure you have completed all fields.

Thank you for your feedback.

Footer