Appeals and complaints
We realise that sometimes things can go wrong. If they do, we want to hear from you so that we can put them right and learn from what has happened.
We realise that sometimes things can go wrong. If they do, we want to hear from you so that we can put them right and learn from what has happened.
If you are dissatisfied with a service we have provided, in the first instance, please contact the relevant service to see if they can resolve your concerns.
If you would like to make a complaint
You will not be treated less favourably if you decide to complain, and your complaint will be dealt with in confidence. To submit a complaint, complete our online form.
Make a complaint