The council provides a service for residents and businesses that find their access blocked by a motorist.
Inconsiderate parking alongside a dropped kerb can prevent residents and businesses from getting their vehicles back on the road or into their driveway.
Vehicles must not park on the road adjacent to the footway, cycle track or verge that has been lowered for the purpose of:
assisting pedestrians crossing the road (pedestrian access dropped kerb)
assisting vehicles entering or leaving the off street parking areas
assisting cyclists entering or leaving the road (cycle track access dropped kerb)
Motorists who park their vehicle alongside a dropped kerb could come back to find a parking fine on their windscreen.
When is a vehicle obstructing your dropped kerb
The vehicle does not have to be fully obstructing the dropped kerb to commit a parking contravention. If any part of the vehicle is physically over the point where the footway meets the road, a contravention has occurred.
The area which can be enforced is shown between the blue arrows in the picture below.
Registering your dropped kerb
If you have a dedicated dropped kerb you'll need to register it with us for enforcement purposes. This service is free and your personal information will be kept safe and is only used to verify your eligibility for this service.
A multiple occupancy driveway is used by more than one property (like image A) or served by a dropped kerb that's used or shared by more than one property (like image B).
As more than one person may use this type of dropped kerb you cannot park across it even with the permission of the occupier.
This type of dropped kerb does not have to be registered for enforcement purposes. We carry out regular borough-wide enforcement against vehicles causing obstruction to this type of dropped kerb.
What enforcement action we take
Any vehicle found to be parked in contravention will be issued with a parking ticket.
Once your dropped kerb is registered, you can phone the council's parking enforcement hotline on 01895 271 418, between 6am to 10pm (Monday to Saturday) and 8am to 10pm (Sundays and Bank Holidays).
They'll arrange for a civil enforcement officer to visit the location and carry out appropriate enforcement.
Please note: We cannot issue a parking ticket to a vehicle parked in a parking bay. Vehicles parked wholly within a designated parking place, or any other part of the road where parking is specifically authorised, are exempt from dropped kerb enforcement.