Parking and traffic enforcement
Page last updated: 20 Jun 2023
The council provides a service for residents and businesses that find their access blocked by a motorist.
Vehicles must not park on the road adjacent to the footway, cycle track or verge that has been lowered for the purpose of:
Motorists who park their vehicle alongside a dropped kerb could come back to find a parking fine on their windscreen.
The vehicle does not have to be fully obstructing the dropped kerb to commit a parking contravention. If any part of the vehicle is physically over the point where the footway meets the road, a contravention has occurred.
The area which can be enforced is shown between the blue arrows in the picture below.
If you have a dedicated dropped kerb you'll need to register it with us for enforcement purposes. This service is free and your personal information will be kept safe and is only used to verify your eligibility for this service.
For parking enforcement purposes there are two types of dropped kerb:
If you don't have a dropped kerb, but would like one, complete our online form.
Any vehicle found to be parked in contravention will be issued with a parking ticket.
Once your dropped kerb is registered, you can phone the council's parking enforcement hotline on 01895 271 418, between 6am to 10pm (Monday to Saturday) and 8am to 10pm (Sundays and Bank Holidays).
They'll arrange for a civil enforcement officer to visit the location and carry out appropriate enforcement.
Please note: We cannot issue a parking ticket to a vehicle parked in a parking bay. Vehicles parked wholly within a designated parking place, or any other part of the road where parking is specifically authorised, are exempt from dropped kerb enforcement.