Social housing

Social housing complaints

Social housing should be safe, secure and well maintained. If you have an issue with your landlord, it's now easier to make things right.

Make Things Right

The 'Make Things Right' campaign aims to ensure more social housing residents who need support know how to make a complaint.

Everyone deserves a home that is safe, secure and well maintained, and anything less is unacceptable. If you have reported an issue and it hasn't been fixed, it's now easier to make things right.

The campaign sets out the steps of the complaints process that you can take if you're unhappy with your social housing provider.

Find out how to get support to Make Things Right

Page last updated: 17 Mar 2023