What we do for a safer Hillingdon

Free burglar alarms for over-65s

Hillingdon residents aged 65 and over can apply to have a burglar alarm installed in their home free of charge.

Am I eligible?

You must be:

  • aged 65 or over when you make your application
  • a Hillingdon resident
  • a homeowner (owned outright or with a mortgage). 

Unfortunately, this scheme is not open to council tenants.

Please note: There must not have been an alarm installed by us or our contractors at the property already.

What happens after I apply?

If your application is approved, we will write to you to confirm that you have been allocated a free burglar alarm.  

When you receive our letter, ensure we have the correct contact details for you, including your telephone number.  

When we write to you, we will also forward your details to our contractor Response at ERA. They will contact you by phone to arrange an installation date. 

Following the installation of your alarm, if you have any questions about how it works, if your alarm develops any faults, or if you'd like to extend your alarm system, call Response at ERA directly on 0345 257 4000.

Annual service

The alarm system is battery powered. You will need to make your own arrangements to maintain your system, starting around 12 months after the system is installed.

You will be responsible for battery replacement,  maintenance and for meeting the costs involved. The alarm system will eventually stop working if the batteries are not replaced.

To request an alarm, call 01895 556000.

Page last updated: 17 Oct 2022