Disability and mental health

Your mental health

Looking after your mental health, your mood and your emotional wellbeing is as important as taking care of yourself physically.

Mental health conditions such as depression, anxiety and bipolar disorder are common. 1 in 4 adults will experience some kind of mental health problem over the course of a year, and for some people it can be a long-term or recurring issue.

If you are experiencing mental health difficulties or are concerned about a relative or friend, you should make an appointment with your GP.​

If your life or a friend's life is in danger due to a mental health crisis, you should call 999 immediately.

What help is available?

Online mental health community

You can access free, safe and anonymous support through an online mental health community provided by qualified practitioners.

These services offer no waiting lists and you can be accessed from any Internet connected device - no downloads necessary.

Qualified practitioners are available to talk with you from 12:00pm to 10:00pm, Monday to Friday and from 6:00pm to 10:00pm on weekends.  

There are two services, one for children and young people (Kooth) and one for adults (Qwell).

  • Kooth is for children young people 10-25 years.
  • Qwell.io is for Adult over 18 years.

These services are provided by Kooth and are supported by the NHS North West London residents.

Young Adult Community Navigation

The Young Adult Community Navigation service provides emotional and practical support to improve the mental health and wellbeing of young adults.

Community Navigators work with young adults to offer an individually tailored service to meet their needs. They take support young adults with their goals, including offering help with wellbeing, benefits, housing, employment, education and access to local services.

This service is provided by local voluntary, community and social enterprise organisations in partnership with Central and North West London NHS Trust.

You can complete a self-referral form and get further information from their website.

Talking Therapies

The NHS Talking Therapies service provides a range of talking therapies for people who feel anxious and worried or down and depressed.  The service is offered in different ways, including:

  • using a self-help workbook with the support of a therapist
  • as an online course
  • one-to-one in person, over the phone or through video consultation
  • in a group

To refer yourself to this service, complete a self-referral form or visit their website for further information.

This NHS service is provided by Central and North West London NHS Trust.

North West London NHS

North West London NHS mental health helplines are open 24hrs, 7 days a week, 365 days a year.

If you need urgent help or for someone you know in a crisis, you can seek help or advice from their trained mental health advisors.

For more information see https://www.westlondon.nhs.uk/our-services/adult/mental-health-services/single-point-access

The Coves

The Coves are a community drop-in service provided by Hestia in partnership with the NHS to offer friendly support to those experiencing crisis or mental health distress. Their aim is to help people reduce their immediate anxiety, formulate individual plans to support their mental health and reduce the likelihood of recurring mental health crisis.

This includes:

  • Advice, information and signposting
  • One-to-one support
  • Peer support
  • Chill out space
  • Hot drink and snack
  • Groups

They provided a safe, and inclusive space for individuals who are struggling to cope with their mental health and daily life.  Open between 2pm to 10pm. Monday to Sunday, 365 days of the year.  Weekly activities available including wellbeing groups, workshops and food collection.

Hillingdon Cove Café is located at: ​HAYA Community Centre, 90A East Avenue, Hayes UB3 2HR.

Page last updated: 16 Mar 2023