Information on the categories of transport noise that we can and can't investigate.
Road traffic noise
Normally, we cannot take action in dealing with noise from road traffic. However, through traffic management and planning, we strive to reduce noise wherever possible by, for example replacing old road surfaces with low-noise surfaces.
The police deal with complaints of this type. You can report it by calling 101.
Bikes ridden off road on land without the owner's consent
We can attempt to secure the area to prevent access for motorcycles, whilst retaining access for pedestrians and people with disabilities. The police has powers to enforce against riders committing offences and, in certain circumstances, can confiscate machines.
Catching offenders in the act is difficult, so information, such as registration numbers or any identifying information about who the rider is, is needed from the public and should be collected before a report is made to the council.
Aircraft noise is exempt from statutory noise nuisance and we cannot take direct action to deal with noise from aircraft.
However, we would investigate a particular trend involving a number of residents; for example, aircraft noise caused by a perceived change to normal operations. In these cases, you can register a complaint with us by calling 01895 556000.