We collect general rubbish every week from more than 100,000 households in the borough.
Instead of disposing of unwanted items that still have life in them, why not donate them to a charity, such as Trinity, or sell/giveaway unwanted items through Freegle, Freecycle or social media sites.
Dispose of unused or unwanted household items that are too large or too heavy for our normal waste collection, using our bulky waste collection service or donate to a charity or community group.
If you are buying a new household product, such as a washing machine, check first with the company you are buying from, as many will collect your old one for free and at the same time as delivering your new item.
Large waste items can be collected from outside your property for a small charge of £30 for residents and £55 for landlords (per collection) using our bulky waste service. Residents can book up to 1 collection slot per day.
Residents aged over 65 and those in receipt of personal independence payments or means-tested benefits can book 1 free collection every 3 months. Means tested benefits include income support, housing benefit, council tax benefits, pension credit, tax credit and working tax credit, universal credit and income-related job seeker's allowance.
Please note: When booking this service, you must provide your national insurance number as evidence of proof of benefits. We reserve the right to invoice the cost of a collection to anyone booking a free collection if they are not eligible or book more than 1 collection every 3 months.
From Saturday 1 April: Prices for our bulky waste collection service will change to:
over-65s - £35
all other residents - £48
landlords - £85.
1 collection can consist of either:
a fridge or freezer (with no other items added) or
up to 6 items, which can include beds, mattresses, chest of drawers, armchair, sofa, wardrobes and washing machines (but not fridges or freezers). In place of 1 bulky item, we can accept 3 black bags of unwanted smaller items, such as broken toys.
Any hazardous materials
Building/DIY waste, including all bathroom furniture, kitchen cupboards and sinks, fireplaces, radiators and skirting boards
Commercial fridges and freezers
Doors (internal and external)
Duvets and pillows - these can be placed in a black sack and put out with your weekly rubbish
If you have any bulky items that we cannot accept, why not try LoveJunk? It's an online marketplace that matches you to nearby licensed and insured waste carriers who collect bulky waste, furniture and appliances.
We will make collections Monday to Friday, starting at 6am. Please ensure all your items are ready for collection before this time.
If you fail to place your items outside on the day of collection, and you are:
paying for the service, you will still pay the £30 fee and need to book and pay again for items to be collected
using the free service, you will have to wait another 3 months before rebooking.