Stronger Families Hub - Information for professionals

All child protection referrals should be made by telephone on 01895 556006.  The details of the safeguarding concern must be confirmed in writing, as a matter of urgency, the same day. This is achieved by completing the early help assessment. 

What is the Stronger Families Hub?

• The hub is an easily-accessible and integrated single point of contact for families and professionals in Hillingdon.
• The model combines a social work led service, adult mental health service and and other professionals to be shared quickly where there are concerns about a child's safety or welfare.
• enables schools, post-16 and early years providers to request support in an educational establishment for children with special educational needs or disabilities (SEND).
• It has 1 telephone number, 1 email address and 1 referral form.
• It's a place where residents and professionals can access information, advice and assistance 24 hours a day, 365 days a year.

Hillingdon's Stronger Families Hub is made up of representatives from the following services:

• Drugs and Alcohol
• Children's Social Care
• Education
• Housing
• Police (PPD)
• Probation
• Youth Justice Service
• Health
• Early Intervention
• Adults' Mental Health
• Adults' Safeguarding
• Independent Domestic Violence Advocacy.

What are the benefits?

• The Stronger Families Hub provides a single point of contact, so that everything is accessible in the same place and uses the same process.  
• It ensures timely information and advice is readily accessible for families 24 hours of the day, throughout the calendar year.
• The hub allows better information sharing between professionals, which ensures a more co-ordinated and faster response to the needs of children and families in Hillingdon.

How do I make a referral?

Please complete the relevant referral form through our online portal if you are:

• a professional wanting to request support for a family or
• an early years provider or educational setting requesting an Education and Health Care Needs Assessment for a child/young person.

Make a referral (opens new window) 

• Guidance for making a referral through the online portal (PDF, 2 MB)
• PDF version of the Early Help Assessment (PDF, 270 KB)
• Early Help Assessment Exemplar (PDF, 277 KB)

You can also get in touch with the Stronger Families Hub team by emailing strongerfamilieshub@hillingdon.gov.uk or call 01895 556006.

Child protection conferences

• If you need to submit a multi agency report for a scheduled child protection conference, please use the secure email address safeguardingchildrenadmin@hillingdon.gov.uk.
• All other general enquiries about arrangements for child protection conferences should be emailed to safeguardingchildrenadmin@hillingdon.gov.uk.

Useful resources and websites

• Hillingdon Safeguarding Children Partnership (opens new window)
• Your local children's centres and what's on offer
• Targeted programmes for children and adolescents
• SEND Local Offer - a range of local agencies for children and young people with special educational needs and disabilities and how to access them
• Homepage - Care and support directory (opens new window) - services and resources for families in Hillingdon