Housing benefits

What happens next?

If you are eligible, we will assess your housing benefit. We will then send you a letter telling you how it was worked out, how it will be paid and what you can do if you think we have made a mistake in working out your benefit.

You need to read this letter carefully to make sure you understand how your benefit has been worked out. If you need help with understanding your benefit letter, please see the guide below.

Read our guide to your benefit award letter (PDF) [169KB].

Page last updated: 03 Jan 2020