Landlord Portal

The Landlord Portal allows you to access information about your tenant's housing benefit claim if the payments are made directly to you.

Login to the Landlord Portal

If you are a landlord and would like to register for the Landlord Portal, email and provide the name(s) and email address(es) of the nominated user(s). We will then send you an email with a one-time-use link to activate your account on the Landlord Portal.

The Landlord Portal will allow you to:

  • search for tenants using their name, address, postcode or claim reference
  • access details of current weekly Housing Benefit entitlements
  • access details of any historic payments made to you
  • view the status of the Housing Benefit claim
  • confirm whether a claim is suspended or not
  • view future payment amounts and due dates
  • export all payment records into a spreadsheet
  • new payment details will be added to the portal on Wednesday afternoons at 2pm
Page last updated: 16 Mar 2023